Fee Payment and Refund Policy
Student Payment Options
Payment by WebCheck (no fee) or Credit Card directly on POUNCE. There is a 2.75% convenience fee charge for credit card payments.
Payment by check or money order mailed to:
Augusta University Business Office
Payne Hall 1st Floor
2500 Walton Way
Augusta, Georgia 30904
Payment must be received by the payment deadline as published on POUNCE and the Business Office Website.
Payment in person by check, cash, or money order at the Business Office Monday through Friday.
Payment by wire directly from your banking institution. Please contact the Business Oflice 706-737-1767 to make arrangements for this type of payment transaction. Limited time payment plans are available during registration through the end of add/drop by visiting Nelnet at http://www.mycollegepaymentplan.com/augustau, or by clicking the link within POUNCE.
There are two options for refunds: electronic Refund (eRefund) by signing up on POUNCE through the student account center, or mailed paper check.
To sign up for eRefund, log onto POUNCE, click “Pay Your Bill/View Student Account/Set Up eRefund Deposit Information”, Click “Continue to Student Account Center” then follow the prompts and menu items to sign up for eRefunds.
Refunds (BOR Policy Manual 7.3.5)
The policy for determining refunds to be made on institutional charges and other mandatory fees at USG institutions, except for those institutions for which special refund policies have been approved by the Board of Regents, follows. For the purposes of this section, “institutional charges” are as defined in the Statutory and Regulatory Citations Section 4848 of the Higher Education Act of 1965, as amended (Title IV, HEA and 34 668.22).
Tuition and fees awarded by scholarship or grant from an agency or authority of the State of Georgia on behalf of a student receiving a refund under this policy shall be reimbursed to such agency or authority.
The Chancellor is authorized and empowered to take or cause to be taken any and all such other and further action as, in the judgment of the Chancellor may be necessary, proper, convenient or required in connection with the execution of this policy. Such authority may be further delegated to the president of the institution.
The presidents are authorized and empowered to take or cause to be taken any and all such other and further action as may be necessary, proper, convenient, or required in connection with the execution of this policy (BOR Minutes, February, 2007).
Students Withdrawing from an Institution (BOR Policy Manual 126.96.36.199)
The refund amount for students withdrawing from an institution shall be based on a pro rata percentage determined by dividing the number of calendar days in the semester that the student completed by the total calendar days in the semester. The total calendar days in a semester includes weekends, but excludes scheduled breaks of five (5) or more days and days that a student was on an approved leave of absence.
The unearned portion shall be refunded up to the point in time that the amount earned equals sixty percent (60%). Students who withdraw from the institution when the calculated percentage of completion is greater than 60% are not entitled to a refund of any portion of institutional charges.
Death of a Student (BOR Policy Manual 188.8.131.52)
A refund of all nonresident fees, matriculation fees, and other mandatory fees shall be made in the event of the death of a student at any time during the academic session (BOR Minutes, 1979-80, p. 61; 1986-87, pp. 24-25; 1995, p. 246).
Military Service Refunds (BOR Policy Manual 7 .3.5.3)
Subject to institutional policies, full refunds of tuition and mandatory fees and pro rata refunds of elective fees are hereby authorized for students who are:
1. Military reservists (including members of the National Guard) who, after having enrolled in a USG institution and paid tuition and fees, receive orders to active duty or are reassigned for temporary duty or mandatory training that prevents completion of the term; (BOR Minutes, June 2011)
2. Commissioned officers of the United States Public Health Service Commissioned Corps (PHSCC) who receive deployment orders in response to a public health crisis or national emergency after having enrolled in a USG institution and paid tuition and fees; (BOR Minutes, February 2010)
3. Active duty military personnel who after having enrolled in a USG institution and paid fees, receive reassignment or a temporary duty assignment or a training assignment that would prevent completion of the term; (BOR Minutes. June2011)
4. Otherwise unusually and detrimentally affected by the activation of members of the reserve components or the deployment of active duty personnel of the Armed Forces of the United States who demonstrate a need for exceptional equitable relief. (BOR Minutes, June 2011)
For more information please visit: http://www.gru.edu/finance/controller/businessoffice/paymentoptionsrefunds.php
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